1. Overview
Bizzadmit sells two kinds of products, and they are refunded differently because of what they actually are: a one-time digital report delivered on purchase (a profile review), and an ongoing human service delivered over weeks (admission assistance). Read the section for what you bought.
2. Profile review reports
A profile review is a one-time digital unlock — once your payment is confirmed, your shortlist and gap report are released to your account. Because the product is fully delivered at that point, it is non-refundable once your report has been unlocked and viewed, the same way most instantly-delivered digital products work.
The one exception: if you were charged but genuinely never received access due to a technical fault on our end (the payment succeeded but your account was never unlocked), we’ll fix your access immediately, or refund you in full if we can’t.
3. Admission assistance
Admission assistance is a service delivered over the course of an admission cycle, so how much of it we have already delivered is what determines the refund:
Before any work has started
If you paid but no counsellor has been assigned, no document or profile has been reviewed, and no session has been held — request a refund within 7 days of payment and we will refund it in full.
After work has started
Once a counsellor is actively working your case — profile or documents reviewed, a session held, or application/registration support begun — a refund, if approved, is for the unused portion only. We deduct a fair value for the work already done (time spent, documents processed, applications prepared, sessions held) before refunding the rest. There is no fixed percentage here, because how much of a package is “used” after one profile-review session is genuinely different from after five — we will show you the breakdown when you ask.
After applications or preferences are submitted on an official portal
If you are withdrawing from the service entirely (not just changing your institute preference)
Contact us as early as possible. What is refundable depends entirely on how much of the package we have already delivered, per the rule above — the earlier you tell us, the more of your payment is unused and therefore refundable.
4. Failed or duplicate payments
If Easebuzz shows a payment as failed but money was deducted from your account, it is typically auto-reversed by your bank within 5–7 working days without any action from us. If you were accidentally charged twice for the same product, tell us and we will refund the duplicate in full — this is the fastest refund path and usually does not need approval beyond confirming the duplicate.
5. How to request a refund
Email us at info@bizzadmit.in with:
- The phone number or email your Bizzadmit account is registered under.
- The payment reference or approximate date/amount of the payment.
- What you would like refunded and why.
You can also ask your assigned admission counsellor to raise it on your behalf — for admission assistance, they will usually already know the state of your case, which speeds things up.
6. Processing time & mode
Once a refund is approved, we process it within 2 business days on our side. From there, Easebuzz and your bank typically take a further 5–7 business days to reflect the amount in your account — this part is outside our control and depends on your bank/card network. Refunds are always issued to the original payment method used — we cannot send a refund by cash, to a different account, or to a different person than who paid.
7. What's never refundable
- A profile review report, once unlocked and viewed.
- The portion of an admission assistance package already delivered (sessions held, profiles and documents reviewed).
- Applications or preference lists already submitted on an institute or official CAP/CET portal, and any fee paid directly to an institute or authority.
- Any amount, if the request is based on information you provided us that later turns out to have been inaccurate (e.g. an entrance-exam percentile, work experience, category, or domicile you entered incorrectly).
- A “change of mind” after a service has been fully delivered.
8. Changes to this policy
We may update this policy from time to time. The version in force at the time of your purchase is the one that applies to that purchase, regardless of later updates.
9. Contact us
Refund questions: email info@bizzadmit.in, or write to us at 630 & 631, Tower B, Bhutani Alphathum, Sector 90, Noida, Uttar Pradesh 201304. See also our Terms & Conditions.